The Rockwell Institute Refund Policy

At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.

Online Courses

Starting from the date of purchase, students have 30 days to request a refund.

Livestream and Classroom Courses

Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
Students can swap to a self-paced online course if they no longer qualify for a refund.
Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.

All Modalities

If a course is completed, it does not qualify for a refund.
If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
Physical textbooks, manuals, and shipping are non-refundable.
Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.

Verified Student Reviews

I just passed my managing brokers exam. First try! I just wanted to say thank you for having a great course. Your training was spot on and had direct correlation with exam questions posed by the state examiner. Thanks again!!!

Jeremiah R.

I PASSED! The Cram Course was very helpful in preparing me for the exam. I highly recommend that if you want to pass the test on the first try, you sign up for the Cram Course!

Spencer P.

I took my WA State Exam yesterday. With the help provided by the training and the Cram course I passed without any concerns. I feel that the course was well worth the money spent and would highly recommend it to anyone. Thank you for a well organized and planned course.

Kelvin W.