Termination by Student - A student may terminate his/her enrollment and may be entitled to a refund, as explained below. Termination must be done in writing and delivered to the course provider.

Termination by School - The course provider reserves the right to terminate a student's enrollment for nonpayment or for conduct that is considered inappropriate.

Effective Date of Agreement - The effective date of this agreement is the registration date, which is the date the tuition is paid. Payment is considered made when a check or cash, for part or all of the tuition, is received by the course provider, or when the student pays with a credit card, in person, by phone, or online.

Refund Policy - A student is entitled to a full tuition refund if ALL of the following conditions have been met:

1. within 14 days of the student's registration date, the course provider has received a written note canceling the student's registration and requesting a refund; and
2. the student has not attended any classes (for a live-lecture course) or logged on to the course (for an online course).

No refund request (partial or full) will be considered:

• after the student has logged onto the online course or attended a class, or
• any later than 14 days after the student's registration date.

Satisfactory Completion - A student has satisfactorily completed a course when he/she has attended for the necessary number of hours and, when required, passed an approved examination. A student must complete any course within six months of the effective starting date as explained above.

Student Completion - When a student submits a course for certification, he or she agrees that the registered student is the person who actually completed the course. The student certifies that he or she was personally logged on to the course for the required number of hours and completed the required exercises, quizzes, and final exam.