The Rockwell Institute Refund Policy

At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.

Online Courses

Starting from the date of purchase, students have 30 days to request a refund.

Livestream and Classroom Courses

Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
Students can swap to a self-paced online course if they no longer qualify for a refund.
Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.

All Modalities

If a course is completed, it does not qualify for a refund.
If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
Physical textbooks, manuals, and shipping are non-refundable.
Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.

Verified Student Reviews

Thank you for the great online courses! Because of your program I was able to pass my exam the first time around. I would whole heartedly recommend your program to anyone.

Jennifer W.

I PASSED!!! Thank you! I personally feel your program was beneficial to my success...and will definitely take future courses through Rockwell Institute. I also feel the Cram was a GREAT for preparing and drilling in the issues most needed to pass the test!

Dawn M.

I passed the test with no problems, thanks to your course. The course content was very well organized, and the ease of completing it online was incredible. There were no areas left uncovered and all was explained to its fullest. The Cram Course was the best. Thanks to all of you at Rockwell Institute for providing this.

Chuck P.