The Rockwell Institute Refund Policy

At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.

Online Courses

  • Starting from the date of purchase, students have 30 days to request a refund.

Livestream and Classroom Courses

  • Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
  • Students can swap to a self-paced online course if they no longer qualify for a refund.
  • Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.

All Modalities

  • If a course is completed, it does not qualify for a refund.
  • If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
  • Physical textbooks, manuals, and shipping are non-refundable.
  • Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.

Verified Student Reviews

I passed the test in just over an hour. I was incredibly well-prepared. I think your course is great! Thanks for everything!
Rhonda W.
Rockwell Institute Online training is Fabulous! It was a ton of studying but so well done! I was scared to death when I started but the system was a step by step program, great short training chapters, easy to understand questions, lots of short quizzes throughout and chapter tests and ended with fantastic Sample Exams helped me finish strong! I would HIGHLY RECOMMEND Rockwell to everyone!
Sheli K.
I passed the managing broker's exam this morning and now will be able to move forward with my plans. You should know that to prepare for the exam I relied on your ONLINE course. Your material allowed me to take the test with confidence and that helped me complete the 45-question exam in 27 minutes (however, I used the entire 1.5 hours to review but only had to change one question). Again, thanks a million for your help.
C. Monge
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