At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.
Online Courses
- Starting from the date of purchase, students have 30 days to request a refund.
Livestream and Classroom Courses
- Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
- Students can swap to a self-paced online course if they no longer qualify for a refund.
- Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.
All Modalities
- If a course is completed, it does not qualify for a refund.
- If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
- Physical textbooks, manuals, and shipping are non-refundable.
- Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.