A student is entitled to a full tuition refund if ALL of the following conditions have been met:

• within 14 days of the student's registration date, Rockwell has received a written note canceling the student's registration and requesting a refund;
• the student has not attended any classes (for a live-lecture course) or logged on to the course (for an online course), and
• the textbook (if any) has been returned to Rockwell in an unused condition.

The refund will not be paid until the written refund request and the returned textbook (if any) have been received by Rockwell. Course materials other than a textbook do not need to be returned. Return shipping will be at the student's expense. The refund will be paid within 30 days of receipt of the written refund request and returned textbook (if any).

No refund request will be considered

• after the student has attended any classes (for a live-lecture course) or logged on to the course (for an online course) or downloaded an eBook; or
• any later than 14 days after the student's registration date.