The Rockwell Institute Refund Policy

At Rockwell Institute, we’re committed to providing the ultimate learning experience, which is why we back every purchase with our satisfaction guarantee. Our commitment to quality education promises peace of mind when selecting our courses.

Online Courses

  • Starting from the date of purchase, students have 30 days to request a refund.

Livestream and Classroom Courses

  • Students may request a refund within 24 hours from the first class of a Livestream or Classroom course to receive a refund.
  • Students can swap to a self-paced online course if they no longer qualify for a refund.
  • Livestream and Classroom students who do not attend their scheduled class will not qualify for a refund.

All Modalities

  • If a course is completed, it does not qualify for a refund.
  • If the student purchased a membership or package and completed at least one for-credit course, a refund is no longer available for the entire membership or package.
  • Physical textbooks, manuals, and shipping are non-refundable.
  • Any refunds for packages that included physical textbooks will be refunded less a $50 refund fee.

Verified Student Reviews

This was the first time I used Rockwell and the preparation was great. It was hands down the best preparation course I've ever taken.
Craig G.
Rockwell Institute did a great job preparing me for my exam. I passed the first time around! I was very confident and it showed in my score. Thank you!
Mindy M.
I started the test at 7:55 and finished at 8:50, receiving a passing score! Your instructor was excellent, and in addition to providing all the information necessary to confidently pass the exam, was very informative about details of the "real world" of real estate.
Marcy M.
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